Essentially we are deleting everything and making it as though the update never happened. This is the folder where the downloaded update files and index record is kept. How to Solve Failure Configuring Windows Updates Reverting Changes Error in Windows 10 This wipes the slate clean and allows Windows to start from scratch. This enables Windows to analyze itself while booting and wipe the slate clean from any running process of the previous session. You already know how to reboot Windows right? To fix it you need to perform a clean reboot which is something different than a regular reboot. Then Windows Update gets stuck and has to work out the kinks. It seems that something happens during the update process that corrupts one of the download files or the index that tracks those files.
Even though we are now at Windows 10, there still seems to be occurrences of it. The issue has been around since Windows 7 as far as I know as it seems I have been dealing with it for at least that long.
It may sit there for 20 to 30 minutes with the little circle spinning and seemingly do nothing. The error will usually show a blue screen and flowing circle showing you something is happening. Windows Update may have its annoyances but it is reliable most of the time.
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